1: Where can I use your tile in my project? Our tile is handmade at a low fire temperature. Therefore, it can be used in places such as kitchen back splashes, bathroom back splashes, walls, fireplaces, shower accents, stair risers, light use counter tops.
2: How much does your tile cost on average? Please call or email us and let us know what you are interested in since prices vary. Our tile is entirely handmade in the USA, therefore it will cost more than what you will find at your average home super store.
3: I am an interior designer, how do I work with you? Please call or email with your credentials and we will set up an account for you. Let us know what products you are interested in and we will create files for each job. If you need samples, we can provide them for you.
4: Can you match colors for me? We cannot always match colors. If you send us a sample of your tile, we will let you know the possibilities.
5: Where can I see your tile? Flying Tigress is just beginning to set up dealers around the country. Please call us and let us know where you live and we will direct you to the nearest dealer. If there is not one that is close to you, we can help you directly.
6: What are color variations and why do you have them? Color variations happen from many reasons: how glaze is applied to each tile, the particular clay body, and where it is placed in the kiln. This is something to expect with handmade tile and part of what adds to the beauty and character, as with any handmade product.
7: How do you work with clients for design assistance? We are happy to help you with basic design questions. For further assistance and involvement with your project we request a design fee deposit which will then be applied to your final order.
8: We are a tile showroom. How can we add your tile to our collection? Please call us and tell us more about you. We can then determine what samples you might like to have and what you will need for product package like concept boards and color boards.
9: What are your business hours? Our studio hours are by appointment only. We generally work within Monday-Friday 9-5 Pacific Standard time. We may be in a meeting with a client in the studio, on the job site, or working on an order that is under deadlines. We kindly request that you call to make an appointment for the utmost in customer service and attention.
10: Can you make a custom design for me? YES! Please call email what you have in mind and we will go over the details of custom projects with you.
11: Do you install the tile, too? How do I find an installer? Flying Tigress does not install tile. If you are local, we can provide you with recommended installers that we have worked with. When looking for an installer, call a few of the best builders and/ or tile showrooms in your area and ask them for references. When interviewing your prospective installer, ask them if they have installed handmade tile, ask them for references of their largest projects, ask them how well they keep to their schedules. It is important that you have a good installer that cares. Your tile investment is in their hands, literally. Their job is just as important as ours since it reflects on how our handmade tile is presented.